Privacy Policy

We are happy to welcome you on our website and thank you for your interest in our company. The protection of your personal data is important to us. We take data protection very seriously and therefore, stick to the prevailing privacy policy throughout our business processes. 

This privacy policy explains in which way, to what extent and what purpose for your personal data is processed on our online sites that include all websites connected, functions and contents as well as our external online presences, e.g. our Social Media Profile.

The terms in use comply with the terms defined in article 4 of the General Data Protection Regulation (GDPR, DSGVO).

Name and Contact of the Person in Charge

Responsible for the processing of personal data according to article 4 no. 7 GDPR:

LaserAnimation SOLLINGER GmbH
Herr Michael Sollinger
Crellestraße 19/20
10827 Berlin

Phone: +49 (30) 780 963 00
Fax: + 49 (30) 780 963 25
Email: info[at]laseranimation[dot]com

You can contact the internal data protection manager of LaserAnimation SOLLINGER GmbH at the above address, c/o Herrn Michael Sollinger or by email at sollinger[at]laseranimation[dot]com.


Collecting, Storing, Processing and Using Personal Data

We process personal data only within the allowable scope of the prevailing legal norm and with your explicit permission. Personal data includes all information which is related to a natural person or which can be related to a natural person thus allowing to draw conclusions about this person.

Kind of Processed Personal Data: 

  • Stock data (e.g. name, address)
  • Contact data (e.g. email, telephone numbers)
  • Content data (e.g. text inputs, photographs, videos)
  • Data of usage (e.g. websites visited, interest in contents, access times)
  • Meta/communication data (e.g. device information, IP addresses)

Purpose for Processing Personal Data: 

  • Providing the online offer including its functions and contents
  • Answering requests and communicating with users
  • Security measures
  • Marketing

Visiting our Website: 

When you visit our website, you agree with the use of personal data and with the following privacy policy.
Out privacy policy does not apply to other websites which are linked with our website.

Generally, you can use our website without providing any personal data. If personal data such as name, address or email addresses are collected on our website, you always provide this information voluntarily. This data will not be transferred to third parties without your prior explicit permission.

When you visit our website, the web browser of your terminal device automatically sends information to the server of our website. This information is stored temporarily in a so called log file. The following information is stored without any interaction from your side until its automatic deletion:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the polled file
  • Source website which accesses our website (referrer URL)

We process the above-mentioned data for the following purposes:

  • Granting smooth setup of the connection to the website
  • Granting comfortable use of our website
  • Evaluating system security and stability as well as further administrative purposes

The legal basis for data processing can be found in article 6 paragraph 1 page 1 lit. f GDPR (DSGVO). Our legitimate interest is derived from the above purposes for data collection. We do not and in no case use the collected data to draw conclusions about your person.


Transferring Personal Data

Personal data is not transferred to third parties for any other purposes then those stated in the following.

We transfer your personal data to third parties only in the following cases:

  • You have given your explicit permission in accordance with article 6 paragraph 1 a GDPR (DSGVO).
  • The transfer in accordance with article 6 paragraph 1 f GDPR (DSGVO) is required for the enforcement, exertion or plea of legitimate claims. There is no reason to assume that you have no predominant interest requiring protection in not transferring your personal data.
  • There is a legal obligation to transfer your data in accordance with article 6 paragraph 1 f GDPR (DSGVO).
  • It is legally permitted and required to process contractual relationships with you in accordance with article 6 paragraph 1 b GDPR (DSGVO).



We use cookies on our website. Cookies are small files that your web browser creates automatically when you visit our website. These files are saved on your terminal device (laptop, tablet, smartphone or other).

The cookie contains information regarding your specifically used terminal device. This does, however, not imply that we immediately know your identity.

The use of cookies makes the use of our website more comfortable for you. We use, for example, so called session cookies to recognize that you have already visited single pages of our website. Session cookies are deleted automatically as soon as you have left our website.

If you do not wish the use of cookies, feel free to deactivate this option in the system settings of your web browser.


Using our Contact Form

When you submit a request using our contact form, you are required to provide your name, your valid email address and your telephone number. This is necessary for us, on the one hand, to know who has sent the request and on the other hand, to properly answer the request. Any further information you provide is given fully voluntarily.

Data required to enable contact with us is processed in accordance with article 6 paragraph 1 page 1 lit. a GDPR (DSGVO) based on your permission given voluntarily.

The personal data we collect for the use of the contact form will be deleted after the settlement of your request. This data is not transferred to third parties. We may possibly store this data for further business processing.

If you wish to have the data provided in the contact form deleted after settlement, please let us know by telephone or email at any time.


Using our Password Form

The customers' area provides users with download options for our device software updates and detailed documentation, software manuals, user manuals, etc. The download area is protected by a password.

To access the customers' area, the user needs to request a password using the password form available on our website. This form needs to be filled in online with personal data and specific information about the system in use. This way, non-users of our systems are excluded from accessing or receiving our software updates, etc. When the user submits the password form, she/he gives permission that we process personal data provided in the form to register the user as operator and send her/him a personal password to access the download area.

Data for the registration as user is processed in accordance with article 6 paragraph 1 page 1 lit. a GDPR (DSGVO) based on the permission given voluntarily. 

Data is stored in a SQL database on our Internet server. It is used explicitly to grant access to the download area after the correct login of the respective user.

The personal data we have collected for the use of the password form may be stored for further business processing after the settlement of the request. This data will not be transferred to third parties.

If you wish to have the data that you have provided in the password form deleted after settlement, please let us know by telephone or email at any time.



Persons who are interested in our newsletter can subscribe to our mailing list through the respective link on our website to receive the newsletter. A valid email address is required to receive our newsletter. Additionally, we kindly request you to give us your name.

Data for sending out our newsletter is processed accordance with article 6 paragraph 1 page 1 lit. a GDPR (DSGVO) based on the permission you have given voluntarily.

When you subscribe to our newsletter, you agree with its reception, with the sending method we use and with statistical investigations. The newsletters are sent using the shipment service "MailChimp" which is a newsletter shipment platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. Feel free to view the privacy policy of the shipment service at The Rocket Science Group LLC d/b/a MailChimp is certified according to the Privacy-Shield Framework. This guarantees that the European data protection level is kept.

Statistical investigations include detecting whether the newsletters are opened, when they are opened and what links are clicked. This information can be allocated to the individual recipient of the newsletter. The shipment service, however, does not use this data to observe individual recipients. Evaluations help us, instead, to get familiar with the reading habits of our users, to adapt our contents to those habits, or to send different contents to different recipients according to their interests.

You can unsubscribe from our newsletter at any time by clicking the respective link at the end of each newsletter. Alternatively, let us know about your wish to unsubscribe by email at any time.


Embedding Services and Contents of Third Parties


Our website uses the plugin of the YouTube site which is operated by Google. The YouTube sites are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our Web pages that use the YouTube-Plugin, a connection to the YouTube server is established and the information which of our Web pages you have visited is transferred to the YouTube server.

If you are logged in to your YouTube account, you enable YouTube to connect your personal surfing behavior with your profile. If you do not want that, you need to log out from your YouTube account.

We use YouTube on the basis of article 6 paragraph 1 page 1 lit. f GDPR (DSGVO) in order to make our company more known by offering videos. The promotional purpose going along with that is our legitimate interest as to GDPR (DSGVO). The responsibility for the operation in conformance with data protection should be granted by their respective provider.

For further information about processing user data, please read the privacy policy of YouTube at

Google Fonts 

The Google Fonts website uses so called Web Fonts in order to display fonts consistently. These fonts are provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). When a Web page is opened, your web browser loads the Web Fonts required in the cache of your web browser in order to properly display texts and fonts.

To use this function, your web browser needs to establish a connection to the Google servers. This way, Google knows that our website was called by your IP address. The use of Google Web Fonts results in the consistent and appealing presentation of our online contents. This is our legitimate interest as to article 6 paragraph 1 lit. f GDPR (DSGVO). If your web browser does not support Google Web Fonts, a standard font of your computer is used.

Google LLC is based in the US and certified according to the Privacy-Shield Framework. This guarantees that the European data protection level is kept.

For further information about Google Web Fonts, please read and the privacy policy of Google:


Social Media

We maintain an online presence at the Social Media Platform „Facebook“ in order to communicate with customers, interested persons and users who are active in „Facebook“ and inform them about our benefits and merits.
You can access our Facebook site through the respective link on our website.

We use social plugins of the social network Facebook on the basis of article 6 paragraph 1 page 1 lit. f GDPR (DSGVO) in order to make our company more known. The promotional purpose going along with that is our legitimate interest as to GDPR (DSGVO). The responsibility for the operation in conformance with data protection should be granted by their respective provider.

When you open a page of our website which contains such a plugin, your web browser establishes a direct connection to the Facebook servers. Facebook transfers the contents of the plugin directly to your web browser which in turn embeds this contents into the website. Facebook receives the information that your web browser has accessed our respective website if we embed such plugins even if you have no own Facebook account or if you are not logged in to Facebook at that moment. Your browser transfers this information including your IP address directly to a Facebook server in the US. The Facebook server stores this information.

If you are logged in to Facebook, Facebook is able to directly allocate your visit of our website to your Facebook account. When you interact with the plugins, for example if you click „LIKE“ or „SHARE“, this information is also directly transferred to a Facebook server and stored there. Furthermore, this information will be published at Facebook and displayed to all your Facebook friends.

Facebook is allowed to use this information for promotion, market research and the design of Facebook pages tailored to suit a market need. To do so, Facebook generates profiles of usage, interests and relationships. This serves, for example, the  evaluation of how you use our website regarding the advertisement displayed for you at Facebook, the information of other Facebook users about your activities on our website and the performance of other services related to the use of Facebook. 

If you do not wish that Facebook allocates the information collected about our website to your Facebook account, make sure to log out from your Facebook account prior to visiting our website.

For further information about the purpose and extent of the collection, processing and use of data by Facebook as well about your rights and program options to protect your privacy, please refer to the privacy policy of Facebook at


Rights of Persons Concerned

You have the right to:

  • demand information about your personal data we process according to article 15 GDPR (DSGVO). This relates particularly to information about the purpose of processing, the personal data category, categories of recipients that may have insight into your data, the planned storage period, whether there is a right of revision, deletion, limitation of processing, objection, whether there is a right of complaint, the origin of your data if they have not been collected by us as well as whether an automated decision finding technique including profiling is applied and possibly meaningful details about this technique;
  • demand the prompt revision of incorrect data or the completion of your personal data stored on our server according to article 16 GDPR (DSGVO);
  • demand the deletion of your personal data stored at our server according to article 17 GDPR (DSGVO) unless processing your personal data is required for us to practice our right of freedom of expression and information, to keep a legal obligation for reasons of public interest or to enforce, exert or defend legal claims;
  • limit processing or your personal data as far as you deny its correctness according to article 18 GDPR (DSGVO), if data processing is illegitimate, however, you reject the deletion of data and we do not need this data anymore, if you need this data to enforce, exert or defend legal claims or if you have objected to processing this data according to article 21 GDPR (DSGVO);
  • obtain the personal data you have given us in a structured, commonly used and machine-readable format or to demand the transfer to another responsible person according to article 20 GDPR (DSGVO);
  • withdraw your non-recurring permission according article 7 paragraph 3 GDPR (DSGVO) at any time. This will result in the fact that we are not allowed to continue data processing based on this previous non-recurring permission in the future.
  • to complain with a supervisory authority according to article 77 GDPR (DSGVO). Usually, you can refer to the supervisory authority of your usual domicile, place of work or our head office.

Right of Objection 

If your personal data is processed based on legitimate interest according to article 6 paragraph 1 page 1 lit. f GDPR (DSGVO), you have the right of objection against processing your personal data according to article 21 GDPR (DSGVO) as far as there are reasons that arise from your particular situation or if you object against direct promotion. In the latter case, you have a general right of objection which we will process without you naming a particular situation.

If you would like to use your right of withdrawal or objection, just submit an email to info[at]laseranimation[dot]com.


Data Security

For visits on our website, we use the prevalent SSL (Secure Socket Layer) technique combined with the highest encryption level your web browser supports. Usually, 256 Bit encryption is applied. If your web browser does not support 256 Bit encryption, we apply the 128 Bit v3 technique. The closed key or lock icon in the status bar at the bottom of your web browser indicates that the current page of our website is encrypted when transferred.

Furthermore, we use other suitable technical and organizational security methods to protect your data against unintended or intended manipulations, partial or complete loss, destruction or unauthorized access by third parties. Our means of security are continuously being improved following the technological development.

We point out that the data transfer in the Internet, for example email communication, may have security gaps. The complete protection of data against access by third parties is not possible.


Validity and Modification of the Privacy Policy

This privacy policy is up-to-date and has been valid since May, 2018.

It may become necessary to modify this privacy policy due to the further development of our website and Web offers as well as due to changed legal or official requirements. The currently valid privacy policy is available and can be printed out at our website at any time.